Privacy Policy
Last updated: January 2026
1. Introduction
VIVE AI, Inc. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service at vivepro.ai.
2. Information We Collect
We collect the following types of information:
Account Information
- Email address
- Name
- Phone number (optional)
- Business information you provide
Usage Data
- Videos generated and prompts used
- Feature usage and preferences
- Device and browser information
- IP address and location data
3. How We Use Your Information
We use your information to:
- Provide and improve our Service
- Process your ad generation requests
- Communicate with you about your account
- Send service updates and marketing (with your consent)
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers (hosting, analytics, payment processing)
- AI model providers for video generation
- Legal authorities when required by law
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.
6. Data Retention
We retain your data for as long as your account is active. Generated videos are stored for 90 days by default. You can request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
8. Cookies
We use essential cookies for authentication and preferences. We may use analytics cookies to understand how you use our Service. You can manage cookie preferences in your browser settings.
9. Children's Privacy
VIVE Pro is not intended for children under 13. We do not knowingly collect data from children. If we learn we have collected data from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.
11. Contact Us
For privacy-related questions or requests, contact us at privacy@vivepro.ai